Delete your SafeCare account

You can request deletion here even if you can no longer sign in. We confirm it is really you with a one-time code sent to the phone number on your account.

What deletion removes

  • Your login, phone number and profile
  • All signed-in devices
  • Push-notification subscriptions
  • Your messages are anonymised
  • Your settings and preferences

What we must keep, and why

  • Your child's care record (attendance, medical, incidents) — the daycare is legally required to keep it.
  • Invoices and payments — retained for the statutory accounting period.
  • Audit-log entries recording actions taken — append-only and retained.

You will be signed out of every device immediately. The deletion completes after 14 days, and you can cancel at any point before then by signing in.

Questions? Read the Privacy Policy or email support@772inc.com.